Your order

Folder for adding Your order articles

Tracking your order
You can track the status of your order at any time.  If you created an account during checkout: Step 1 - Log into your account page Step 2 - Click on ...
Sun, 19 Apr, 2020 at 1:47 PM
Why did my order fail?
Failed orders usually are a result of credit cards declining. Please double-check your payment info, ensure your billing zip code matches the information on...
Sun, 19 Apr, 2020 at 2:45 PM
Editing an Order
How to Cancel an Order You can request a cancellation depending on the status of items in the order. If you created a login during checkout, you may log ...
Sun, 19 Apr, 2020 at 2:44 PM
Return Policy
Out of abundance of caution for both guests and team members, effective immediately, all returns and exchanges will be suspended between 3/26/20 to 4/26/...
Tue, 28 Apr, 2020 at 3:19 PM
How will I be refunded for my return?
In most cases, your refund will automatically go back to the original form of payment used for the purchase.  Refunds to a third-party credit card ty...
Sun, 19 Apr, 2020 at 2:37 PM
I didn't receive an order confirmation email
If you don't receive an order confirmation email in your inbox, here's what you can do: Ensure the correct email address was used when checking ...
Sun, 19 Apr, 2020 at 2:47 PM
Customer Support Hours
Customer support hours: Monday-Friday 9 am - 4 pm. 
Thu, 23 Apr, 2020 at 5:11 PM
I didn't receive all of my items
Please review your order at the time of pickup and let one of our team members know if something is missing. If you discover an item is missing later, pleas...
Wed, 29 Apr, 2020 at 6:13 PM